- Our goal at WellBel is to make sure our customers are fully satisfied with our products, which is why we offer a 30 day return policy
- If you are unsatisfied with your product(s) for any reason, we will offer a refund within 30 days of the purchase date. If you wish to process a return, please return the bottle to us at your own expense and we will provide a refund, minus the restocking fee. The restocking fee for an opened, unsellable bottle, is 25%.
- Refunds will be issued upon receipt of the returned product(s). You will automatically be refunded on the card you used to purchase the items. Please allow for 1-2 weeks for all returns to process.
- Damaged product(s): Please contact Customer Service at email@example.com as soon as possible. Claims for defective or damaged products must be made within 7 days of receipt of product(s). Please save the packing box and all of its contents.
- Please contact Customer Service at firstname.lastname@example.org with your order number to obtain a return authorization number (RA). Return request will be reviewed and processed.
- Please note: Packages that are received back at our facility without approval will be returned to the sender.
SUBSCRIPTION PROCESS, RENEWAL AND CANCELLATION
Currently, we only ship to addresses within the United States and Canada. If you purchase a subscription to WellBel Inc. through our Site, every thirty (30) days, we will send you a shipment containing a thirty (30) day supply of vitamin supplements from us. Our subscription term is thirty (30) days so we make sure that you do not run out of your vitamin supplements at the end of each month.
Your subscription will continue, and you will be charged, every thirty (30) days, until you choose to cancel. However, please note that all fees for the Services are non-refundable, so if you cancel your subscription, we will send you any outstanding supply of vitamin supplements but will not refund you any amounts for shipments not received as of the date of cancellation. There is no subscription fee associated with your subscription. You will only be charged for the cost of the product and the cost of shipping and handling. After your initial thirty (30) day subscription period, and again after any subsequent subscription period, your subscription will automatically commence on the first day following the end of such period (each a "Renewal Commencement Date") and continue for an additional thirty (30) day period, at our then-current price for such subscription. You agree that your account will be subject to this automatic renewal feature unless you cancel your subscription at any time prior to the Renewal Commencement Date by logging into and going to the "Manage Subscription"page of your "Account Settings"page.
If you do not wish your account to renew automatically, or if you want to cancel your subscription, please log in and go to the "Change/Cancel Membership"page on your "Account Settings"page. By subscribing, you authorize us to charge your payment provider now, and again at the beginning of any subsequent subscription period. You agree that the we may either terminate or suspend your subscription for any reason at any time in our sole discretion.