Have questions?
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General
Do Wellbel Supplements equally help skin, and nails as much as hair?
Absolutely! Wellbel provides a proper balance of essential vitamins, minerals, and phytonutrients to equally support overall hair, skin, and nail health.
How long does it take for Wellbel supplements to work?
With consistent use, our Wellbel Hair Supplements take between 3 and 6 months to see results. Have a look at our Testimonials Page to see real community reviews and results. Some people will notice baby hairs and experience less shedding in the first two months. Occasionally, some people may notice temporary shedding when starting Wellbel. This can happen as hair shifts into a healthier growth cycle and makes room for new growth. This phase is usually short-lived and is considered a normal part of the hair renewal process.
Are all Wellbel products Vegan, Gluten-Free, and Non-GMO?
Yes!
What is the recommended usage?
Wellbel is a single, daily dose of three capsules. These can be taken at any time of day - we just recommend taking them with food for optimal absorption. You can also open up the capsules and add them to a favorite smoothie or yogurt.
What if I have problems swallowing capsules?
You can always open the capsules and mix the powder into your favorite smoothie or yogurt! Keep in mind that our supplements will not dissolve in liquids.
Can I take Wellbel with other supplements or medications?
Wellbel can generally be taken alongside other supplements or medications. However, since everyone’s needs and health situations differ, we recommend checking with your healthcare provider or pharmacist first to make sure it’s the right fit for you and your current routine.
Do Wellbel products contain any drugs?
No, Wellbel is formulated with natural ingredients and is 100% drug-free.
What if I miss taking my Wellbel for a few days?
Good news! Missing a few days will not affect your results.
What happens if I stop taking Wellbel?
The more consistent you are with Wellbel, the more benefits you’ll see! If you stop, you shouldn’t experience hair loss or negative side effects, and there’s no need to wean off. However, your hair, skin, and nails may gradually return to their natural state, and you may not maintain the same level of health or strength that you had while taking Wellbel.
Does Wellbel cause breakouts?
Wellbel has been formulated with 500 mcg of biotin (compared to 3,000-10,000 mcg in other supplements) to help prevent breakouts and rashes. Our mission is to use the right dosing of the highest quality ingredients to support beautiful skin.
What is the risk of taking too much biotin?
Wellbel contains 500 micrograms of biotin, which is included to support general hair, skin, and nail health. We use significantly less biotin than other supplements, as higher doses can contribute to breakouts or interfere with blood work results (such as thyroid and cardiac markers). Excess biotin has also been reported to cause mild side effects such as stomach upset or headaches. Biotin deficiency is rare, so we do not recommend taking a separate biotin supplement. However, if you have any concerns, it’s always best to consult your healthcare provider.
Is Wellbel suitable for someone with a sensitive stomach?
Wellbel is formulated to be gentle on your stomach and is generally well-tolerated. For optimal absorption and comfort, we recommend taking your supplements with food. Since everyone’s body is different, we suggest checking with your healthcare provider if you have any specific questions or concerns.
Are all Wellbel supplements FDA approved?
The FDA does not regulate supplements, it regulates prescriptions and over-the-counter drugs. Our facility is strictly controlled by rigorous standards that meet Current Good Manufacturing Practices (CGMP), and it routinely passes FDA and third-party audits. Extensive testing on every product they manufacture means you can trust the consistent purity, strength, identity, and composition of every bottle.
Do Wellbel products contain any drugs?
No, Wellbel is formulated with natural ingredients and is 100% drug-free.
Do I still need to take my collagen powder?
You can, but it's not necessary! The ingredients in Wellbel contain the building blocks that stimulate the natural production of collagen in the body.
Women
What is the recommended usage?
Wellbel Women is a single, daily dose of three capsules. These can be taken at any time of day–we just recommend taking them with food for optimal absorption. You can also open up the capsules and add them to a favorite smoothie or yogurt!
Does Wellbel Women equally help skin, and nails as much as hair?
Absolutely. Wellbel provides a proper balance of essential vitamins, minerals, and phytonutrients to equally support healthy hair, skin, and nails.
How do I know if I should take Wellbel Women or Wellbel Women+?
Wellbel Women+ is specifically formulated for women in perimenopause and menopause. If you’re not sure whether you’re in perimenopause yet, we recommend starting out by taking Wellbel Women.
Is Wellbel Women suitable for women who are pregnant or breastfeeding?
We don't suggest taking any supplements when you are pregnant or breastfeeding unless directed by your healthcare provider.
Will Wellbel Women cause hair to grow in places other than my head?
Wellbel Women was formulated to support hair health where it thins. We have also heard feedback from members in our community saying they noticed growth and thickness in their eyebrows and eyelashes while using Wellbel.
Can Wellbel Women be taken if you have done laser hair removal?
Yes! We have not heard any negative feedback from our community regarding Wellbel and laser hair removal.
Women+
What is the recommended usage?
Wellbel Women+ is a single, daily dose of three capsules. These can be taken at any time of day–we just recommend taking them with food for optimal absorption. You can also open up the capsules and add them to a favorite smoothie or yogurt!
What is the difference between Wellbel Women and Wellbel Women+?
Wellbel Women+ includes many of the same physician-backed ingredients as our original formula, with the addition of copper and zinc, increased levels of saw palmetto and MSM, as well as vitamin K2 and stinging nettle leaf to help address women’s hormonal needs as they age and begin to experience perimenopause and menopause.
How do I know if I should take Wellbel Women or Wellbel Women+?
Wellbel Women+ is specifically formulated for women in perimenopause and menopause. If you’re not sure whether you’re in perimenopause yet, we recommend starting out by taking Wellbel Women.
I am younger than 45 and already in perimenopause, should I take Wellbel Women+?
Wellbel Women+ was developed for those needing additional support as they experience hormone-related hair loss. If you are younger than 45 and experiencing perimenopause, Wellbel Women+ can help support the integrity of your hair as you experience these changes.
I’m over 45 but I haven’t started perimenopause/menopause yet. Should I be taking Wellbel Women+?
Wellbel Women+ is physician-formulated to help target the root causes behind compromised hair health, leading up to and during menopause. That said, women over 45 who have not yet experienced perimenopause or menopause would likely still benefit from the Women+ formulation.
What helps hair loss during menopause?
Hair changes during perimenopause and menopause are often linked to hormonal shifts, particularly the decline in estrogen and progesterone, which can affect the hair growth cycle. To support hair health during this time, consider incorporating a high-quality hair supplement designed to nourish hair. Additionally, maintaining a balanced diet rich in vitamins and minerals can contribute to overall hair wellness.
Does biotin help menopausal hair loss?
Biotin can help address menopausal hair loss! Biotin plays a key role in supporting keratin production, which is essential for strong, healthy hair. While biotin alone cannot counteract all hormonal changes during menopause, it can improve hair strength, thickness, and resilience.
Men
What is the recommended usage?
Wellbel Men is a single, daily dose of three capsules. These can be taken at any time of day–we just recommend taking them with food for optimal absorption. You can also open up the capsules and add them to a favorite smoothie or yogurt!
Is Wellbel Men suitable for all men?
Wellbel Men is suitable for most adults 18 years and older who are not completely bald. We recommend consulting with your healthcare provider if you have any questions or concerns.
Does Wellbel Men work for all hair types and textures?
The key ingredients used in our supplements work for all hair types and textures from 1a-4c in men ages 18 and over.
Does Wellbel Men help hair thinning?
Wellbel Men can support your existing hair follicles and buffer the detrimental effects of DHT. Saw palmetto, an ingredient in Wellbel Men, is a high concentration of fatty acids that reduces the conversion of testosterone to DHT to help support hair follicles and hair health.
Will Wellbel Men cause hair to grow in places other than my head? Will Wellbel help with beard growth?
Wellbel Men is formulated to support hair health where it thins. Many men in our community have also seen great results with the growth and patchiness of their beards.
Does Wellbel Men have any sexual side effects?
Wellbel Men supports hair health using clean, natural ingredients and has no known sexual side effects.
How long does it take to see results when using Wellbel Men? Do I have to keep taking it?
Everybody is unique, and great results take time! We recommend taking Wellbel Men consistently for at least 90 days to start seeing noticeable changes. As with all dietary supplements, the longer you continue, the stronger and more lasting the benefits will be.
Is Wellbel Men suitable for men with receding hairlines?
Wellbel Men is suitable for most adults 18 years and older who are experiencing issues associated with their hair (including a receding hairline).
Is biotin good for men's hair?
Yes, biotin is beneficial for men’s hair health! WellBel Men contains a clinically researched balanced dose of 500mcg Biotin. Biotin supports keratin production, which is essential for strong, healthy hair. It helps improve hair thickness, strength, and resilience, making it a popular choice for addressing hair thinning or breakage. Biotin can also be effective in promoting healthier hair growth for men when combined with other nutrients such as zinc and saw palmetto.
Subscriptions
How do I change my shipping address?
- Log in to your account by selecting the ‘Log In' icon in the top left corner of the Wellbel homepage
- Select 'Subscriptions' on your account page
- Select ‘Edit' next to ‘Shipping Information’
- Enter your new address information
- Press 'Save' to complete the update
How do I update my payment method and billing information?
- Log in to your account by selecting the ‘Log In' icon in the top left corner of the Wellbel homepage
- Select 'Subscriptions' on your account page
- Select ‘Edit' next to ‘Billing’
- Click the ‘Confirm’ button to request a secure link via email to update your billing and/or payment information
- Access the link through your email and update your billing and/or payment method information
- Make sure to select 'Update Card' once complete
How do I change, skip or postpone my next renewal order?
- Log in to your account by selecting the ‘Log In' icon in the top left corner of the Wellbel homepage
- Select 'Subscriptions' on your account page
- Select ’Skip’ icon
- Select ‘Skip two weeks’ or ’Skip one month’
- To choose a specific date, select the ‘Next order date’ icon and select the desired renewal date
- Select ‘Confirm’ to complete the update
How do I cancel my subscription?
- Log in to your account by selecting the ‘Log In' icon in the top left corner of the Wellbel homepage
- Select 'Subscriptions' on your account page
- Select ‘More’ icon
- Select ‘Cancel’
- Select ‘Cancel subscription’
- Select the reason you would like to cancel your subscription
- Select ‘Cancel subscription’
- Select ‘Cancel subscription’ again
Is there a charge to cancel my subscription?
Absolutely NO charge! You can cancel at any time through your Wellbel Portal.
If you have any questions please contact our customer service team directly at support@wellbel.com.
How do I file a claim for a lost, stolen, or damaged package?
If you purchased Onward Shipping Protection with your order, you can quickly file a claim through the email that Onward sends you after the order was placed, or you can file at the link here.
If you did not purchase Onward Shipping Protection, please email support@wellbel.com and we can further assist you there.
I am having issues accessing my account
If you are having trouble logging into your account, please emailsupport@wellbel.comand we can further assist there.
Return Policy / Shipping
What is your return policy?
If you are unsatisfied with your product(s) for any reason, we will offer a refund within 90 days of the purchase date.
International customers are responsible for the return shipping. We will refund you for the full cost of the product, excluding shipping, VAT, or duties - no questions asked.
How long does shipping usually take?
Domestic Shipping:
Standard: 4-7 business days
Expedited: 2-4 business days
International Shipping:
Flat Rate/Standard Shipping: 8-16 business days
Expedited Shipping: 4-7 business days
Do you ship the Detox + Restore Duo internationally?
At this time, we are unfortunately unable to ship our shampoo and conditioner internationally. We're so sorry for the inconvenience. If anything changes regarding international availability, we’ll be sure to share the news with our community.
What is Onward Shipping Protection?
We have partnered with Onward to provide carbon neutral shipping protection against lost, stolen and damaged packages. When you add Onward to your order, you will be fully protected in the event something goes wrong with your shipment. Simply add Onward to your cart at checkout and you will have full protection should something go wrong with your shipment.
How does Onward Shipping Protection work?
Onward is a shipping protection service that covers packages that are lost, stolen, or damaged in transit. If you add Onward to your order, you will be able to file a claim with just a few clicks and have the option of receiving a refund or a reorder based on the type of claim. Your claim will typically be reviewed for approval within a day provided that we have received all the requested information.
Who does Onward Shipping Protection partner with to make shipments carbon neutral?
Onward has partnered with Cool Effect, a 501c3 non-profit climate change organization, to neutralize carbon emissions from your shipments covered with Onward. When you add Onward to your order, you’ll be automatically taking action against climate change.
How much time do I have to file a claim with Onward Shipping Protection?
If your package is lost or stolen, claims must be filed within 90 days of the purchase date.
Gelée Detox Shampoo
How often should I use Gelée Detox Shampoo?
For dry hair, start with once per week and increase as needed. Normal hair can use 1-2 times weekly, and oily hair types can use 2-3 times weekly. Adjust based on your scalp's needs and response to the product.
Is this shampoo suitable for color-treated hair?
Yes, Gelée Detox Shampoo is color-safe and won’t strip or fade color-treated hair. We use encapsulated salicylic acid to gently and effectively remove impurities without stripping color.
Can I use this shampoo if I have sensitive or dry scalp?
Yes, it's pH-balanced and dermatologist-tested, making it suitable even for sensitive or dry scalps.
What results can I expect after using Gelée Detox Shampoo?
Your scalp will feel refreshed, and your hair will look visibly shinier, bouncier, and healthier after each use.
Does this shampoo help with flakey dry skin and scalp buildup?
Yes, Gelée Detox Shampoo effectively removes flakey dry skin, excess oil, product buildup, and impurities.
Is Gelée Detox Shampoo sulfate-free, silicone-free, and paraben-free?
Yes, it’s sulfate-free, silicone-free, paraben-free, phthalate-free, dye-free, vegan, cruelty-free, and gluten-free.
What makes encapsulated salicylic acid beneficial for my scalp and hair?
Encapsulated salicylic acid gently exfoliates and clarifies the scalp, effectively removing buildup and impurities without stripping essential moisture, promoting a healthy scalp microbiome.
Does this shampoo foam?
Our shampoo is sulfate-free, meaning it's intentionally formulated without harsh detergents that create stripping foams. Instead, it produces a rich, gentle lather when massaged with water, cleansing your hair without removing its natural moisture.
What’s the difference between detox shampoo and a clarifying shampoo?
Detox shampoos specifically target scalp health, removing buildup and impurities without compromising hydration, while traditional clarifying shampoos may deeply cleanse hair but can sometimes strip moisture, throw off your scalp’s pH balance, and natural oils.
What does 'detox shampoo' actually mean?
A detox shampoo deeply cleanses and removes buildup, excess oils, impurities, and product residues more effectively than regular shampoos, resetting your scalp and hair health.
Restorative Conditioner
Is it suitable for all hair types?
This conditioner is ideal for straight, wavy, and curly hair types (1A–3C) with fine, normal, or medium textures. For coily or kinky hair (Type 4), we suggest pairing it with a leave-in conditioner for best results.
Will this weigh my hair down?
Not at all. The lightweight, cream-based formula is designed to hydrate and soften without weighing you down.
Does this help with frizz?
The formula contains a blend of nourishing oils and encapsulated actives that lock in moisture, smooth the cuticle, and reduce frizz by keeping hair hydrated.
What do the Encapsulated Hyaluronic Acid, Ceramides, Resveratrol, + Copper Tripeptide do?
Our encapsulated complex of hyaluronic acid, peptides, ceramides, and copper tripeptide provides continuous, targeted hydration deep within strands, significantly reducing frizz, smoothing the cuticle, and enhancing softness and manageability without weighing hair down.
Does it contain any silicones or sulfates?
Nope! It's silicone-free, sulfate-free, paraben-free, phthalate-free, dye-free, and gluten-free, plus vegan and cruelty-free.
Does this conditioner help with breakage or damaged ends?
It's formulated with strengthening oils and encapsulated hydration to help improve elasticity, reduce breakage, and support healthier ends over time.
Do I need to follow with a leave-in conditioner or oil?
For most hair types, this conditioner provides enough hydration and softness on its own.
Is this safe for color-treated or chemically processed hair?
Yes, it’s color-safe and formulated to support hair health without stripping or fading color-treated hair and helps maintain vibrancy while nourishing strands that may be weakened from coloring or treatments.
What makes this different from other conditioners?
It combines science-backed encapsulated hydration with nutrient-rich oils and a low-fragrance, clean formulation. It's designed to nourish hair without weighing it down - all while respecting your hair’s natural pH and barrier.
Does it have fragrance in it?
It features our signature Sanctuary scent: a grounding blend of bergamot, raspberry blossom, labdanum, sandalwood, vetiver, and patchouli.
Can this be used on hair extensions or wigs?
Yes, it's gentle and nourishing enough for use on extensions and wigs, make sure to only apply from mid-length to tips.