Transit Times

All orders placed after 2pm EST Monday-Friday will be shipped the next business day.  Any orders placed over the weekend (Saturday and Sunday) will be shipped the next business day.  International transit times do not include fulfillment time or customs clearance, which can take up to 10 business days.

Domestic Transit Times:
Standard:  4-7 business days
Express: 2- 4 business days

International Transit Times:
Standard: 8-16 business days
Express: 4-7 business days

Subscription Process, Renewal, and Cancellation

Currently, we only ship subscriptions to addresses within the United States and Canada.

Monthly Subscription:
When you purchase a monthly subscription through our website, we will send you a shipment containing a thirty (30) day supply of vitamin supplements thirty (30) days. Your subscription will continue to renew and charge your payment method on file every thirty (30) days days unless you choose to cancel.

Quarterly Subscription:
When you purchase a 3-month subscription through our website, we will send you a shipment containing a ninety (90) day supply of vitamin supplements every eighty-seven (87) days. Your subscription will continue to renew and charge your payment method on file every eighty-seven (87) days days unless you choose to cancel.

Wellbel Return Policy

Our goal at Wellbel is to make sure our customers are fully satisfied with our products, which is why we offer a 90-day money-back guarantee, no questions asked.

Domestic Returns (United States ONLY):

  • If you are unsatisfied with your product(s) for any reason, we will allow a return of any unopened bottles and/or honor a refund within 90 days of the purchase date.
  • Refunds will be issued upon receipt of the returned product(s). You will automatically be refunded on the original payment method used to purchase the items.  Please allow about 1-2 weeks for all returns to process.
  • The purchase of Route is not eligible for a refund once your package has shipped.
  • Damaged product(s): Please contact Community Support at support@wellbel.com as soon as possible. Claims for defective or damaged products must be made within 7 days of receiving product(s).  Please save the packing box and all of its contents.
  • To request a return please email us at support@wellbel.com.

International Returns:

  • If you are unsatisfied with your product(s) for any reason, we will allow a return of any unopened bottles and/or honor a refund within 90 days of the purchase date.
  • Customers who ordered internationally are responsible for the return shipping back to us.
  • We will refund you for the full cost of the product, excluding shipping, VAT, or duties - no questions asked.
  • Refunds will be issued upon receipt of the returned product(s). You will automatically be refunded on the original payment method used to purchase the items.  Please allow about 1-2 weeks for all returns to process.
  • The purchase of Route is not eligible for a refund once your package has shipped.
  • Damaged product(s): Please contact Community Service at support@wellbel.com as soon as possible. Claims for defective or damaged products must be made within 7 days of receipt of product(s). Please save the packing box and all of its contents.
  • To request a return please email us at support@wellbel.com.